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Responda Group is launching Responda One, an all-inclusive customer dialogue solution where telephony, chat, AI, and human service are brought together in a single operational workflow. The solution is built on

Responda Group is continuing its investment in AI-driven customer service solutions and is now launching Klara – an AI Knowledge Base that enables both customers and

Responda Group is strengthening its AI offering and launching Albin – an AI-based chat and voice assistant that handles customer dialogues directly on the customer's website, with seamless handover to

Responda Group is launching Tilde, a new AI receptionist where AI and human service work together to make customer meetings more accessible, professional and efficient. With Tilde, you get

– A simpler, clearer and more value-creating solution prepared to meet tomorrow's demands. Responda Group is launching a new and improved packaging of its Answering Service today.

At Responda Group, we see AI as a powerful tool for raising service standards, streamlining workflows and meeting customers’ growing demands for speed and accessibility

Transcription is the foundation of smart AI solutions – but what happens to privacy along the way? We are in the midst of a technological revolution in which AI is not only transforming

Responda Group has once again been awarded the ‘Trygg Kundkontakt 2025’ quality award, which is presented annually by the trade association Kontakta. The award is a testament to our long-term commitment to

Responda Group, a leading provider of outsourced customer service, is opening a new operations centre in Ebbepark, Linköping. The centre, which is due to open in early January, is initially expected to

Responda Group, previously best known for its answering service, has reached a new milestone: the company’s customer service division has now grown to be larger than the answering service in terms of

Responda Group, a leading provider of customer service and response services, is delighted to announce that the company has reached a significant milestone, having handled over two million enquiries

Responda Group, a market-leading provider of answering and customer service in the Nordic region, is intensifying its growth journey with a new acquisition that further strengthens its market position.

The acquisition of K2C in Sweden AB (”K2C”) is expected to generate synergies that will benefit both existing and new customers through improved service, greater flexibility and

Responda Group AB, a leading provider of call centre and customer service solutions in the Nordic region, announced today that it has successfully completed the acquisition of Call4U Solution Center AB

Responda Group, leading supplier of outsourced answering and customer service, today announces a strategic change in its geographical presence by consolidating production in Norrbotten to

Responda Group, a leading provider of call centre and customer service solutions, has agreed to acquire H1 Communication (”H1”), a Nordic BPO company with an impressive customer base and

Responda Group is a leading Swedish customer service provider, and they announced today that they have agreed to acquire Personlig svarsservice AB, thereby strengthening their

Responda Group, a leading Swedish customer service provider for small and medium-sized enterprises, has today signed an agreement with IK Partners (“IK”) IK Small Cap

Responda Group has been awarded the ‘Trygg Kundkontakt’ award for the ninth year running. The ‘Trygg Kundkontakt’ award is presented annually by the trade association Kontakta and is a mark of ethical customer contact