Welcome to the customer page
Here we can help you further – whether you want to get in touch with us or make changes to your existing service.
Manage your service
Are you already a customer? Log in to easily manage and make adjustments to your service.
Through the customer portal you can view and update your settings whenever it suits you. Click on the logo of the company with which you have an agreement.
Customer portal for Responda One
Would you like to get a better grip on how you use Responda One? In the customer portal, you can easily track your statistics and consumption and get a clear overview of which services are being used.
Here you can, amongst other things, see the development over time, follow your current consumption and get data that helps you understand your customer contacts and plan ahead.
Contact us
Do you have a question, need help or want to discuss a change to your service? We are here for you.
Contact us and we will make sure you get help from the right person.
Frequently asked questions
We note the matter and will forward it to the right person, who will be in touch as soon as possible.
You can change several things directly via our customer portal. If you are unable to do it yourself, please feel free to contact us at 08-120 420 40 / customersupport@respondagroup.com
We would like as much information as possible, including which call it concerns, as well as the time and date. Please then contact us on 08-120 420 40 / customersupport@respondagroup.com . Quality is important to us.
Termination must be made in writing – email to avtal@respondagroup.com then we will get back to you with a confirmation. If instead there is something that has not worked, you are always welcome to call us, we would love to help you.
Send the amendment to us and we will update contact lists and connections straight away.
You will find statistics directly in the customer portal. If you want to know more or have continuous reports, contact us at 08-120 420 40 / customersupport@respondagroup.com .
Your contact person or our customer support will be happy to help you.
In the event of technical problems, we would like to know as much as possible about the fault. Please feel free to call us on 08-120 420 40 so let's troubleshoot right away.